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Privacy Policy

Last updated: March 3, 2026

1. Introduction

Fetched (“we,” “our,” or “us”) operates a pet adoption management platform. This Privacy Policy describes how we collect, use, and share information about you when you use our services, including our website and any associated applications (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information in connection with the Service:

Information You Provide

  • Account registration details (name, email address, password)
  • Organization information (rescue name, address, EIN, phone number)
  • Pet profile information (name, breed, age, health records, photos)
  • Team member information for users you invite to the platform
  • Communications you send to us or through the Service

Automatically Collected Information

  • Log data (IP address, browser type, pages visited, time and date of visits)
  • Device information (hardware model, operating system, unique device identifiers)
  • Usage data (features used, actions taken, session duration)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts and organization profiles
  • Process and facilitate pet adoption management activities
  • Send transactional emails, including account confirmations and password resets
  • Respond to inquiries, comments, and support requests
  • Monitor and analyze usage to improve the Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with applicable legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information as follows:

  • Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, email delivery, analytics)
  • Public Profiles: Information you choose to make public (rescue profiles, pet listings) is visible to the general public
  • Legal Requirements: If required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice
  • With Your Consent: In any other case with your explicit consent

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal or legitimate business purposes (such as tax records or dispute resolution).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Service. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the Service to function (e.g., authentication sessions)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Service.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request your data in a portable format
  • Objection: Object to the processing of your personal data in certain circumstances

To exercise these rights, contact us at dev@fetched.io. We will respond within 30 days.

9. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Fetched

Email: dev@fetched.io

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